In this episode, we explore the key difference between being a nice leader and being a kind leader—and why it matters more than you think. We discuss how avoiding conflict might feel comfortable, but it often leaves your team confused and frustrated. We break down practical ways to deliver clear, direct communication while still treating people with care. If you've ever struggled with tough conversations or worried about being too blunt, this one's for you.
▶ Listen to Episode 106
Transcript
the more that you could put it in writing the the more clarity that you are actually having 'cause you then can start seeing how people are reading it 'cause one person can read it- one way and the next person's gonna read it completely differently just because of the way that they different um like the layout of it right and how it is spelled out So I think uh being able to go and that's what we do have implemented in our team is that when there's now any uncertainty or there's a question you go to the document you highlight it and you comment exactly on that document of reference what "What is this We need clarity This is what happened So I I think that the and and it's taken me so long to still evolve into that system of how do you get everybody on the same page 'Cause y- I used to personally just you know "Hey I need you to go do this," and I was not very clear so I was unkind And I was actually thinking that I was being nice by just giving them the leeway but in reality that created so much more work for them for me- Mm-hmm frustration et cetera So writing everything down now for me when one way or another and documenting it and delivering it is the way that I have to be able to do it so I can identify how can I be better at it as a leader and communicate better to my team
